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Cancellation, Deposit & Booking Policies
PLEASE NOTE:::: IMPORTANT!!! Special packages, certificates, gift cards, travel vouchers, promotions, discounts, and other offers can not be booked online.
Our system authorizes the card furnished for the total stay upon acceptance below, regardless of any special notes or instructions you might add.
Room rates are quoted in US Dollars and do not include applicable taxes. Taxes, recovery charges, incidentals and fees will be additional.
Online reservations and rates are not applicable to any special certificates, online auction packages or discount clubs.
There is a $ 25.00 per person resort which will be applied to your folio. For any guests having spa treatments, this fee is waived. When booking a room, only the general room type and approximate view are being reserved.
Note that reservations under any special pricing, packages or promotions, online pricing or discounts; or with check-in dates less than 31 days in advance are charged for the non-refundable deposit of the entire stay and applicable taxes upon room confirmation. Others are charged for the 1st night and taxes or 1/2 of the reservation, whichever is greater.
For the comfort and safety of our guests, Stevenswood is a NON-SMOKING resort. Pets are welcome with prior arrangements. "Last Minute/QuikEscapes", online bookings, combination bookings, multiple room reservations, promotions, discounted rates and all special packages are NON-CANCELLABLE, NON-CHANGEABLE. There is a $ 50.00 pet fee per stay which will be applied to your final bill. Gratuities not included. Note that there is a $ 50.00 fee per person over 2 in any suite, and only certain suites are children compatible, so please contact us if traveling with children of any ages. There is a $ 6.80 per night Eco-Fee Surcharge applied to all reservations. Stevenswood recommends Trip Protection Insurance to give you peace of mind when you travel.
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