Trail's End Guest House

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Cancellation, Deposit & Booking Policies

NON HOLIDAYS
If your reservation is cancelled with 14 days or more notice to the 1st night of your booking, you will be charged a cancellation fee of $35. With 7-13 days notice, you will be charged a cancellation fee of ½ of the total price for the days that were reserved, plus tax. With less than 7 days notice, you will be charged a cancellation fee of the full price for the days that were reserved, plus tax.

HOLIDAYS
(New Year’s, Valentine’s, Easter, Memorial, Independence, Labor, Thanksgiving, Christmas) If your reservation is cancelled with 30 days or more notice to the 1st night of your booking, you will be charged a cancellation fee of $35. Any cancellation give with 14–29 days notice will be charged ½ of the total price for the days that were reserved, plus tax. Any cancellation given with less than 14 days notice will be charged a cancellation fee of the full price for the days that were reserved, plus tax.

WITH ANY CANCELLATION, WE WILL MAKE ALL ATTEMPTS TO REBOOK THE ROOM TO LOWER THE CANCELLATION FEE. IF WE ARE ABLE TO REBOOK, THE ONLY CANCELLATION FEE WILL BE $35.00.

DEPOSIT A deposit of $100 is required to hold a room. It will be charged to your card at the time your reservation is confirmed. The deposit will be applied toward your stay or cancellation fee.

For cancellations the monies charged, less the cancellation fee, will be refunded. If there is a cancellation fee of more than the $100 deposit, you will still owe the remaining amount.

The remaining balance for your stay charged approximately 1 week prior to your stay for non holiday reservations. For holiday reservations your credit card will be charged the remaining balance no earlier than 14 days prior to your reservation.

PLEASE NOTE THAT THE USE OF OUR PROPERTY IS FOR REGISTERED GUESTS ONLY. If you would like to inquire about other arrangements, you must inquire at 830.377.1725 in advance - NO EXCEPTIONS. Fees apply.

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Travel Information:

 
Check-in Time: 4:00 pm +
Check-out Time: by 11:00am
For arrival dates within 1 day of today's date please call 830.377.1725.
Arrival Date:   (required)
Estimated Arrival Time: 
Departure Date:   (required)
Number of Adults:   (required)
Number of Children:   
Children (under 15) are allowed in the Retreat and Some Like it Hot only. The nightly charge for children of age one and above is $25.00.
Room:   (required)

Express Check-In
$10.00
Would you like to use our Express Check-In Service? You may arrive anytime after 2:00 pm and go directly to your room/cabin. This option is also great for late arrivals!
Please note the extra fees for The Retreat and Some Like it Hot: Base price includes 1st 2 Adults - Every additional person that is age one and above is $25 per night. Pets are $25 per night per pet, but are only charged for the 1st two nights. Breakfast is optional and is $10 for each guest that stays that is aged 10 and above.
 
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