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Reservation Policies
BOOKING POLICY:
Your reservation is subject to availability and is not guaranteed until 1) we process your deposit, and 2) you receive written confirmation from Starts International Hawaii, Inc.
CHANGE POLICY:
After your reservation is confirmed, reservation changes will be allowed subject to availability and the following fees:
- 6o days or more prior to check-in date: No Charge
- 59 days or less prior to check-in date: $100.00 per Change Request
All change requests must be sent in writing and confirmed by us in writing to be valid.
CANCELLATION POLICY:
Cancellations are required in writing and are effective upon receipt by Starts International Hawaii, Inc. Cancellations received in writing after 12:00PM (Hawaii Standard Time) as described below are subject to the following penalties:
- 31 days or more prior to check-in date: $100.00 Charge
- 30 to 15 days prior to check-in date: $200.00 Charge
- 14 days or less prior to check-in date: 50% Cost of Stay Penalty
- No Show: 100% Cost of Stay Penalty
- No Refunds for Early Check Outs