Please complete all of the required fields below to inquire about a reservation.
Cancellation, Deposit & Booking Policies
Your reservation is subject to availability and is not guaranteed until 1) we process your deposit, and 2) you receive written confirmation from Starts International Hawaii, Inc.
After your reservation is confirmed, reservation changes will be allowed subject to availability and the following fees:
- 6o days or more prior to check-in date: No Charge
- 59 days or less prior to check-in date: $100.00 per Change Request
All change requests must be sent in writing and confirmed by us in writing to be valid.
Cancellations are required in writing and are effective upon receipt by Starts International Hawaii, Inc. Cancellations received in writing after 12:00PM (Hawaii Standard Time) as described below are subject to the following penalties:
- 31 days or more prior to check-in date: $100.00 Charge
- 30 to 15 days prior to check-in date: $200.00 Charge
- 14 days or less prior to check-in date: 50% Cost of Stay Penalty
- No Show: 100% Cost of Stay Penalty
- No Refunds for Early Check Outs
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