Rockhaven Cabin Rentals

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Cancellation, Deposit & Booking Policies

Reservation Policies We accept Visa, MasterCard, Discover, personal checks, & cash. A 50% credit card deposit is required to confirm your reservation. Check-in dates, less than 35 days, require full payment. Minimum age allowable is 25, unless we approve. This is an all adult property with quiet serene surroundings. Absolutely NO SMOKING inside rentals; decks & porches are OK. Check-In: after 2:00 PM CST ~ Check-Out: by 10:00 AM CST No refund for early departures or late arrivals. We have a small Pomeranian, our little Skipper takes walks around the property. Please drive slowly and be aware that he lives here. Cancellation Policies Because of our small size, cancellations affect us significantly. We cannot handle cancellations the way big business hotels do. Exceptions that warrant a future “paid” stay: If the airport you are traveling through is closed. If the state police along your driving route ask you to stay off roads. If there’s a proof of a personal emergency with you or a family member Otherwise, we expect you to honor your reservation. If you’re concerned about a possible cancellation for any reason. We suggest that you purchase travel insurance through a third party.

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Travel Information:

Check-in Time: 2-8 PM CST
Check-out Time: 10 AM
For arrival dates within 1 day of today's date please call 615-449-5227.
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Less than 3 night minimum stay
We have a 3-night minimum stay in our cabins due to the time, supplies and cleaning schedules. Less than 3 nights incurs an extra $35 charge.

1 Dozen Roses & Vase
One dozen roses in a vase to take with you. Please specify if you want a particular color, we will do our best to get them for you.

Floral Bouquet & Vase
Nice mixed arrangement of fresh flowers in a vase to take with you.
* Because of our small size, cancellations affect us significantly. * We cannot accept bookings or cancellations as hotels do. * We DO NOT refund for canceled stays. * We will offer to move to another date if we can rebook your dates. * We must enforce our cancellation policy. * The only exceptions are: airport is closed, roads are closed. * We expect you to honor your reservation. * We recommend you purchase travel insurance (through a third party for your own financial protection).
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