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Cancellation, Deposit & Booking Policies
Reservations must be confirmed with a Visa, Discover, MasterCard, American Express Card, personal or company check. Cancellations must be 10 days prior to arrival date to assure a full refund. (Does not apply to Balloon Fiesta dates). Less notice will result in a forfeit of 50% of the total cost of your stay, with a minimum chage of one night plus taxes. No-shows will be charged 100% of the total cost of the stay. Refunds will only be issued in the amount we can get if we can re-book the room(s).
For bookings in October - during Balloon Fiesta - we require you to return a signed confirmation that we can fax or email to you. Rooms must be paid in full before arrival and balance due by Sept 1. Checks are preferred. There is a three day minimum and there will be no refunds unless cancellation is prior to Sept 1.
We suggest you purchase affordable Travel Insurance to protect yourself if you need to cancel due to illness or any other unfortunate circumstance inside the cancellation time allowed for your stay.
Check-In time is after 3pm. Check-Out is at 11am.
We allow pets in one room only and this must be discussed before booking.
No smoking in rooms. Outdoor smoking area is provided.
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