Arcady at Sunderland

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Cancellation, Deposit & Booking Policies

All reservations are on a "guaranteed " basis. A minimum of 3 days (72hrs.) notice is required to cancel a reservation. We will charge a $25.00 cancellation fee for all cancellations. If the reservation is being cancelled with less than three days notice, we reserve the right not to accept the cancellation . The full amount of the resevation amount and tax will be charged to the credit card on record. Credit can only be given with management approval and only if the room is re-sold at the same rate and the same days. If you choose to re-schedule your visit within a reasonably short time (max. 2 month)and for a comparable demand period, we will transfer the credit to these dates. We will than charge your credit card for the current reservation and carry it forward as a credit to your future date. A new date must be identified at that time. Any negative variance occurred on account of a re-sell will be charged to your credit card. Sorry, no refund or credits issued for early departures. Please call us for options to avoid these charges. Some holidays or special events require a 30 days notice!

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Travel Information:

Check-in Time: 3:00 PM
Check-out Time: 11:00AM
For arrival dates within 1 day of today's date please call (800) 362-1151.
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Children under 8 years are free in parents room, maximum 2 children.Children age 8 and up are surcharged $20.00 per night.
Room:   (required)
If you are bringing a pet, please notify us in advance. This is important as we allow pets only in designated rooms.
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