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Reservation Policies
Reservations and Bookings:
*** For bookings 30 days or more in advance ***
100% upfront for 1 night stay. For 2 or more nights stay a 50% deposit of the total amount of the stay, including Hotel Tax is required to confirm the room.
*** For bookings less than 30 days in advance ***
100% of the total amount of the stay, including Hotel tax is required to confirm the room.
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Cancellation and Refund Policies:
- 30 or more days prior to your arrival date full refund less $25 administrative service fee per room.
- 15-29 days notice: A 25% charge of total nights reserved.
- 8-14 days notice: A 50% charge of total nights reserved.
- 7 days notice or less: A 100% charge of the total nights reserved. NO Refund.
Casa Donna Rosa is not responsible for any unforeseen events that may cause you to cancel your reservation. This includes sickness, diseases, viruses, pregnancy, weather, acts of nature, or any other event non-related to Casa Donna Rosa. We recommend, you purchase a third party travel insurance in advance of your travel to Costa Rica to cover those unforeseen events.
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