Login Troubleshooting

How to enable cookies

What Are Session Cookies?

Session cookies are important to store information on your currently opened website. They allow the website to recognize you when you visit another subpage.

How to Enable Cookies:

Find your web browser listed below.  Follow the instructions given to enable cookies.


Microsoft Edge

  • Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Site permissions > Cookies and site data
  • Turn on 'Allow sites to save and read cookie data (recommended)' to unblock cookies
  • Turn on 'Block third-party cookies' or add desired sites in 'Block' section to block the cookies.

For more information on Microsoft Edge, please see Microsoft's Help Center on enabling cookies.


Safari

  • Click the Safari menu from the top toolbar.
  • Choose Preferences.
  • Click the Privacy tab.
  • Click the Never checkbox for Block Cookies.

For more information on Safari, please see Apple's Help Center.


Google Chrome

  • At the top right of Chrome, click More and then Settings
  • Under Privacy and security, click Cookies and other site data.
  • Select "Allow all cookies"

For more information on Google Chrome, please see Google's Help Center.


Firefox

  • Click the Tools menu from the top toolbar.
  • Choose Options.
  • Click the Privacy tab.
  • Under 'History' select 'Use custom settings for history' from the drop-down menu beside 'Firefox will.'
  • Ensure that the checkboxes for 'Accept cookies from sites' and 'Accept third-party cookies' are both checked.
  • Click OK.

For more information on Mozilla, please see Firefox Help for more instructions on enabling cookies.